Blog
Meaningful data has impact – it changes everything. Photo by rawpixel.com from Pexels Data without meaning is just that – data. It’s stuff you store because you are either legally obliged to, or because you don’t know what else to do with it. And the issue with trying to digitize an entire company or organisation, is that there is a lot of it. Has ‘big data’ simply become unorganised chaos? Is it too much to handle? If you have archaic infrastructure that no longer makes sense, and too much of ...
Read MoreA customer-centric approach to utilising AI
If you've been thinking about integrating artificial intelligence into your business but aren't sure exactly how to approach it, or what it might offer you - you're not alone. Using a platform that al...
Read More4 Contact centre pain points to alleviate today
Call centre and frontline operations staff are passionate people. They’re passionate about helping others, which makes them want to perform their roles to the best of their ability.
Read MoreThe true cost of your staff retention problem
Up to 20% of employee turnover happens in the first 45 days! (Forbes)
Read MoreIs your machine learning the true power of people?
Artificial Intelligence is the tech Buzzword of 2019…so far. But understanding how to integrate relevant AI into your business and using machine learning to improve people-powered processes is what’s...
Read More13 Ways To Collaborate That Will Impress Your Team
While impressing your team is likely not the only reason you are interested in collaboration, it certainly is a great byproduct! Whatever your job role, whether you’re a Chief Experience Officer, Know...
Read MoreContent Management, Is It Worth Your Time?
Yes, I'm afraid it's that time again. You've had an email request from someone in your team, or in another department, and you have to log into the company intranet, or your organisations content mana...
Read MoreOrganisational IQ: How Intelligent Is Your Business?
You are likely familiar with the concept of IQ as a measurement of human intelligence. Similarly, organisational IQ or organisational intelligence is the measure of an organisation’s intellectual capa...
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