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Yes, I'm afraid it's that time again. You've had an email request from someone in your team, or in another department, and you have to log into the company intranet, or your organisations content management system, and make changes to content. For many content owners, content management is a thankless job, you can be forgiven for thinking "Does anyone care if I update this procedure document or news story?" When you start asking yourself whether content management is worth you time, the answer, ...
Read MoreContent Management, Is It Worth Your Time?
Yes, I'm afraid it's that time again. You've had an email request from someone in your team, or in another department, and you have to log into the company intranet, or your organisations content mana...
Read MoreOrganisational IQ: How Intelligent Is Your Business?
You are likely familiar with the concept of IQ as a measurement of human intelligence. Similarly, organisational IQ or organisational intelligence is the measure of an organisation’s intellectual capa...
Read MoreYour Company Intranet: Intelligent or Outdated?
If you opened up your company intranet this morning only to be faced by 2001 design, irrelevant menu structures and “news” from three months ago - then you are, indeed, not alone! The same story is pl...
Read MoreHow To Improve Customer Experience
If asked to remember the last time you had a fantastic experience with a company or brand, chances are you’d be able to call something to mind. The same would be true for the last time a brand really ...
Read MoreWhat Is Knowledge Management And Why Should You Care?
Using knowledge to make informed decisions is at the heart of the most successful businesses. It can mean the difference between expansion and stagnation, between growth and failure. Whether it be a p...
Read More9 Powerful Characteristics Of The Best Innovative Organisations
Successful organisations recognise that modern, knowledge-based economies are built on abstract ideas. To deliver products and services of value, innovative organisations marshal the symbiotic power o...
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