Blog
It’s now less than a week until we arrive in the Gold Cost for the contact centre event of 2020 – Contact Centre Week Australia and New Zealand. Ahead of the event we wanted to remind you of some of the key areas of focus that knowledge management assists with. Our enterprise solution Knowledge IQ entered the market to solve the problems that contact centres within big banks were reporting. Today we have KIQ Cloud which is a knowledge management platform suitable for businesses and ...
Read MoreWhy KIQ Cloud? Some knowledge ahead of CCW 2020
It’s now less than a week until we arrive in the Gold Cost for the contact centre event of 2020 – Contact Centre Week Australia and New Zealand.
Read MoreWhat the Coronavirus teaches us about knowledge
Over the past month the world's media has shifted its attention from the devastating Australian bushfire crisis and begun reporting on a new threat to human life. An outbreak of disease.
Read MoreHow to create a culture of sharing
It’s a competitive world. We compete for attention, for the highest accolade, for positive reinforcement. We compete for a sense of accomplishment and to be the best.
Read MoreKnosys Sponsor CCW Australia and New Zealand 2020
It’s the biggest contact centre event of the year and it’s happening in just over a month! We are excited to be official sponsors of Customer Contact Week 2020 – Australia and New Zealand held in sunn...
Read MoreTechnology and Contact Centres – Predictions for 2020
2019 has been a momentous year for Australian technology companies and it’s been a year when organisations have woken up to the unmistakeable call to implement company wide solutions that will enable ...
Read More6 Days til Christmas - 6 Crazy Facts
How do you celebrate Christmas Knowledge Management Style?
Read MoreKnosys 'We Wine' Singapore Launch
Earlier this month we asked our contacts in Singapore along to a celebration of Australian wine and knowledge management to help launch our new office and get us acquainted with our local customers.
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