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Knosys’ Nic Passmore will be a panellist at CCW Contact Week Asia 2021 Knosys Limited is proud to announce the upcoming participation of our CTO, Nic Passmore at CCW Asia Contact Centre week. CCW Asia will be held virtually on the 22-24 March 2021. We look forward to seeing you there to discuss insights on “Future-Proofing Next Generation Customer Engagement Hubs.” We welcome you to register and attend to hear, not only Nic, but all other thought leaders. Register here: ...
Read MoreCCW Asia March 2021
Knosys’ Nic Passmore will be a panellist at CCW Contact Week Asia 2021
Read MoreKnosys to acquire leading-edge intranet solution provider GreenOrbit
Knosys Limited is proud to announce the upcoming acquisition of intranet management software GreenOrbit (GO). GreenOrbit is an industry leading intelligent intranet solution provider with 25 years exp...
Read MoreOrganisational knowledge segmentation - a vital part of your KM solution
The phrase ‘too much information’ may not seem applicable when you consider the way you train and educate your staff— but providing the right information is far more important than providing too much....
Read MoreMaking your COVID-19 response an investment in the future
There’s a saying that ‘a puppy is not just for Christmas’ — and it’s true!
Read MoreReducing call times and increasing customer satisfaction
This year has been testing to say the least. Anyone in customer service or customer support roles will know all too well how an increase in demand and a change in consumer behaviour puts added strain ...
Read MoreIn Conversation with...Knosys CTO Nic Passmore
Nic Passmore joined Knosys in 2016 and has been at the helm of the team’s technical innovation strategy since then – leading the way to developing knowledge management features for customers and respo...
Read MoreIn Conversation with...Knosys MD John Thompson
In this blog post, our third in a series of ‘In conversation with…’ posts, I spoke with Knosys Managing Director, John Thompson. John has been with Knosys since July 2016 when he was awarded the leade...
Read MoreIn Conversation with...Francis Lim - Knosys Singapore
Francis Lim is the Business Development Manager in our Singapore office and just as we have had to adjust to challenges here in Australia and New Zealand – our Singaporean counterparts have had lots o...
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